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Know your guests 
Grow your business

Nexus Guest connects the dots across your outlets, reviews, and communications, building a single view of each guest. So your team can deliver better service, smarter campaigns, and more repeat stays.

 

Ready to drive more direct revenue from every guest? 

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Know what your guests want ,  Before they ask

Nexus reveals patterns and preferences behind every guest interaction. From feedback to outlet spend, we connect the dots so you can exceed expectations and keep guests coming back.

Guest Data

Consolidation

We gather and consolidate guest information from various sources, creating complete profiles for improved guest understanding.

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Automated Upselling

The platform helps identify and target key upselling opportunities, leveraging AI to maximize revenue while improving guests options.​​

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Automated Personalised Communication

Customised Pre and Post stay communications, with targeted and personalised messageing for key segments.

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Outlet Management

In-House application for all departments to understand guest metrics and key guest information, to improve guest experience and retention

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